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© 1996 Online Journal of Issues in Nursing
Published December 15, 1996
OVERVIEW AND SUMMARY: Managed
Care
Karen W. Budd,
PhD, RN
Associate Editor
Before 1985 few persons had heard of "health care reform," "PPO" (Preferred Provider
Organization), "PPS" (Prospective Payment System), "critical pathways," "capitation," and "managed competition." Now, in 1996, we are
struggling to understand these and many other terms included in the vocabulary of health care
reform. New terms emerge virtually on a month-to-month basis. It is a struggle, too, to
understand the implications such fluidity in the health care system holds for each of us on a
professional and personal level. Is the social goal of health for all compatible with viewing health
care as a commodity? Can the enormous growth in health care costs be curtailed without
reducing optimal health care to less than average care? Will "downsizing" to lower personnel
costs result in loss of essential, although perhaps less visible staff, and registered nurses unable to
find jobs? Can home health care quality be assessed and protected as demand for such care
increases? What is the appropriate role for nurses to take in the debate on the national, state,
local, and personal levels? Can the essence of a caring nurse-patient relationship be preserved in
the case management role? Answers to these questions
are proposed in the seven articles that comprise this issue. Authors familiar with the struggle who
are actively seeking answers present their best "read" on the situation from their unique vantage
points.
The first of the articles, written by Huntington, is the cornerstone for this issue. Not only is it
a cogent primer of managed care terms, this
article also is a comprehensive discussion of the complex managed care scene today. An
especially
useful aspect of this article is the fact that Huntington provides "links" to several important
resources of additional information. Being able to click on a link and obtain the resource while
reading the article is the real power of an online journal. Each of the articles that follows the first
is a further exploration of aspects of the groundwork laid by Huntington. In addition, a common
theme that runs through the articles is concern for providing high quality health care while
responding efficiently to the rapidly changing demands of the health care market.
Both an Anonymous Physician and La Tourette worry that health care will deteriorate in the
attempt to keep down costs. The physician's article conveys with clear examples the managed
care
quagmire in which he and other physicians find themselves. Also presenting an individual's
perspective, La Tourette describes how he and other legislators are attempting to monitor the
managed care industry. The next four articles deal with the question of health care quality too,
but
from the vantage point of the system level.
Bonner and Boyd, and Coulter write of the experience of nurse administrators in which
business principles were applied successfully, in terms of quality, to circumscribed patient care
systems. Responding to the dynamic tension created by the demands of cost and quality, Bonner
and Boyd report the restructuring they did with their home health teams, and Coulter reports the
challenge of restructuring patient care in a hospital setting. Booth succinctly describes change in
the federal orientation to managing Medicaid/Medicare quality from the traditional approach of
imposing standards to one of focusing responsibility at the managed care provider and state level.
In the fourth system-level article, by Barr, the challenges presented by the change in the UK
from
a traditional "services-led" health care system to a "needs-led" managed care system are
discussed. He worries that unless power is balanced between the client and professionals with
active involvement of the client in the care process, managed care will remain a new form of a
services-led system.
Also included is a glossary of terms commonly used when discussing managed care. In the
articles, links are provided to some of these terms to allow a reader a quick review. Not all the
terms in the glossary are used in the articles, hence a reader may wish to look at the glossary
apart
from the links. More terms are also available at:
http://www.uhc.com/resource/glossary.html#, while acronyms can be found at
http://www.uhc.com/resource/acronyms.html
As a group, the articles posted in this Managed
Care issue present a comprehensive picture of the current managed care environment.
Readers will take away a deepened and broadened understanding of the inherent complexities.
And because everyone reading the articles is affected to some degree by these complexities, the
stands taken by the authors surely will provoke a response. We invite you to express your
response in the form of either an article or a Letter to the Editor. By engaging in either form of
response you will be taking advantage of another unique aspect of an online journal; the ability to
participate in a timely way in the debate of a current nursing issue.
Keywords: Managed Care Programs
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