FOR IMMEDIATE RELEASE/May 7, 1997
CONTACT:
Sara Foer [202/651-7023];
Joan Meehan [202/651-7020]
Patient Advocates Speak out about Unsafe Care and Whistle-blowing Retribution
WASHINGTON, D.C., May 7, 1997 -- The care provided in hospitals today is
deteriorating, often due to cutbacks in the numbers of registered nurses (RNs) and the increased
use of unlicensed personnel for patient care, and RNs who report harmful staffing decisions are
often ignored or terminated, according to announcements yesterday by the American Nurses
Association (ANA).
"As the professional association representing the nation's registered nurses, ANA is
concerned that too few people truly understand and recognize the value of RNs," stated ANA
President Beverly L. Malone, PhD, RN, FAAN. "A decade of research shows...that when there
are more RNs, patients experience fewer complications, lower readmission rates, fewer deaths,
and this means overall lower costs."
Advocates Speak Out at Media Briefing
At a media briefing in Washington, D.C., Cincinnati resident Jack Strunk conveyed his
shock
and anger when his wife died five days after a routine hysterectomy because the unlicensed
hospital aides assigned to her post-operative care failed to identify an internal infection.
Testifying
emotionally to the need for adequate nursing care, he asserted that cuts to nursing staff to save
money must end. "As she deteriorated and I questioned her pain and suffering, I was constantly
reassured by people I thought were registered nurses, knowledgeable, trained people, that she
was
fine and this was normal," Strunk recalled. "Only technicians were caring for my wife and what
she was experiencing wasn't normal. I am here to represent my wife who can't be here because
the hospital put the dollar above her care."
Washington, D.C., resident Cynthia Paddock shared her own tragic story with reporters.
While hospitalized following a surgical procedure, she suffered permanent brain damage because
a
local hospital was short-staffed and floated an RN to an Intensive Care Unit without providing
adequate orientation and training. "My story is important because it shows how nursing care can
make a difference and both the nurse and I are the victims in this situation," said Paddock.
It was just this type of situation that Boston nurse Barry Adams, RN, who also spoke at the
briefing, sought to avoid. He has sued his former employer for unlawful termination after he
continued to speak up about harmful care and short-staffing. "I came here today out of my
concern about the message that is sent when registered nurses are fired after speaking out about
the safety of their patients," Adams said. "We are expected to act as patient advocates, yet the
law provides no recourse for speaking out for the best interests of patients."
ANA Calls for Public Action
Public education on this issue has been a priority for ANA since 1994 when the association
launched Nursing's Safety and Quality Initiative. This campaign urges the public and policy
makers to push for changes in America's health care system that will put patient care first. ANA
also is collecting and measuring data to further demonstrate the link between RN care and
positive patient outcomes. Fewer patient complications, the group argues, result in the lower
costs that hospitals -- and those who pay for care -- seek. But, to achieve lower overall costs
while preserving safe, quality patient care, facilities must first employ a sufficient number of
registered nurses necessary to provide direct bedside care.
"Today, we have seen that one of the biggest problems in health care has to do with the
cheaper, minimally skilled workers...who are placed at the hospital bedside," stated ANA
Executive Director Geri Marullo, MSN, RN. "We heard all too clearly today from Jack Strunk,
Cynthia Paddock, and Barry Adams that a discount' approach to care may boost the bottom lines
of hospitals and insurance companies in the short-term, but it does so at the long-term expense of
patients and their families."
In addition, ANA released findings from a research study which provides hard evidence that
patient outcomes are directly related to nursing staff numbers. Most notably, the study found
that shorter lengths of stay were strongly related to higher nurse staffing per acuity-adjusted day
and that patient morbidity indicators for preventable conditions -- such as pressure ulcers,
pneumonia, postoperative infections and urinary tract infections -- were inversely related to
registered nurse skill mix.
Specifically, the researchers collected 1992 to 1994 data from 502 hospitals in California,
Massachusetts, and New York to quantify nurse staffing and patient incidents and lengths of stay
at the hospitals, as well as the relationship between these variables, with the aim of statistically
testing the relationships between nurse staffing and specific patient outcome indicators as well as
assessing the feasibility of capturing the information necessary to develop specific nurse staffing
and outcome measures for hospitals with acceptable degrees of reliability and validity. The
ANA
commissioned study, Implementing Nursing's Report Card: A Study of RN Staffing,
Length of Stay and Patient Outcomes, was conducted by Network Inc., an independent
health care and hospital consulting and research firm.
ANA believes that a better informed public can play a large role in changing the
environment
that allows these incidents to happen. Through major newspaper advertisements, brochures, and
political grassroots activities, the association is asking all Americans to:
- Follow ANA's "Better Tips for Hospital Care" and be aggressive about demanding
attentive
care for ourselves and loved ones. (See end of release.)
- Support the Patient Safety Act (HR 1165), currently pending in Congress, which would
give patients access to important information on hospital staffing and quality of care, as well as
protect health care workers who blow the whistle on harmful practices.
BETTER SAFE THAN SORRY
Tips for Better Hospital Care
S |
Say you want a registered nurse caring for you at the bedside. |
A |
Ask what other personnel will be caring for you and how, so you'll know what to
expect. |
F |
Firmly insist that an RN assess your condition at least once per shift and provide you with
medications. |
E |
Express any serious concerns immediately to the Director of Nursing or Director of Patient
Care Services. |
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